Privacy Policy for Systematic Solutions
Effective Date: 1/3/2025
At Systematic Solutions Asia Co., we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our chatbot via the WhatsApp Business API.
1. Information We Collect
When you communicate with our chatbot, we may collect the following types of information:
- Personal Information: This may include your name, phone number, and any other information you provide during your interaction.
- Usage Data: We may collect information on how you use our chatbot, including timestamps, message content, and interaction patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To respond to your inquiries and provide customer support.
- To analyze usage trends and enhance user experience.
- To comply with legal obligations and protect our rights.
3. Information Sharing
We do not sell, rent, or lease your personal information. We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who assist us in operating our chatbot and delivering services.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of your personal information.
- Request deletion of your personal information.
To exercise these rights, please contact us using the information below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically for any updates.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@systematic.solutions